Contact Mingle254
Need help with your account, have a privacy question, or want your account deleted? Use the options below and our team will assist you through the correct process.
Delete Your Mingle254 Account
You can request permanent deletion of your Mingle254 account and associated personal data by emailing our support team.
How to request deletion
To request account deletion, send an email to support@mingle254.co.ke using the email address linked to your Mingle254 account.
Please use the subject line: Account Deletion Request
To help us process your request faster and securely, include:
- Your registered email address
- Your profile name or nickname
- A short statement confirming that you want your account deleted
What happens when your account is deleted
- Your profile will be removed from public view
- Your account access will be disabled
- Your personal profile information, photos, and user-submitted content associated with the account will be scheduled for deletion from our active systems
What may be retained for a limited time
Certain limited records may be retained for a reasonable period where necessary for legal compliance, fraud prevention, safety, abuse investigations, dispute handling, enforcement of our Terms, or internal record-keeping obligations.
Processing time
We aim to review and process valid deletion requests as soon as reasonably possible. If we need to verify account ownership before deletion, we may contact you first.
Important note
Deleting your account is intended to be permanent. If you subscribed to any paid services through a third party, any billing or subscription cancellation may also need to be managed through the platform where you purchased it.
Support Email
For login problems, account issues, privacy concerns, reports, safety matters, and general support.
support@mingle254.co.keOfficial Website
Visit our website for our Privacy Policy, Terms, updates, blog posts, and general platform information.
mingle254.co.keBefore you contact support
To help us assist you faster, include helpful details such as your device type, the email linked to your account, and a clear description of the issue or request. Please do not send sensitive information you do not need to share.